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[RSVP CLOSED] Webinar: The digitally transformed intermediary

By February 21, 2023March 13th, 2023No Comments

General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2 CPD hours eligibility

In this first Surer webinar of 2023, we wanted to speak on a theme that provides intermediaries with a wholesome view about digital transformation and how it helps with every part of their sales funnel, from lead generation, to qualification to closing!

The digitally transformed intermediary

We will share more about the value of the digitally transformed intermediary can provide to their customers and also the value that intermediaries can in turn extract!

Agenda and topics

  • Embracing Digital Transformation
    • Importance of digital transformation
    • Content creation in the digital world
    • Why digitise your business?
  • Asking the right questions and using tech to find solutions
    • The right questions can help you uncover clients’ needs 
    • The right questions can help you handle objections
  • Blending the best of both worlds – Tech and the Human Advisor
    • What technology cannot do
    • What can tech help with in your business?
    • Reducing business leakage with tech
  • Case studies: tech solutions to help you manage your business efficiently

Once again, we are pleased to share that General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2-CPD hours eligibility!


To RSVP, simply fill out the form below and we will send you full details of the seminar via email. 

We will also drop you a reminder of the webinar closer to date.

Webinar Details

  • Date: 14 March 2023, Tuesday

  • Time: 10.30am – 12.30pm

  • Venue: Zoom 

This webinar is free and open to all insurance intermediaries who are interested in the topic, so please feel free to share this with your peers and network!


Question 1: What is the process like for me to get my certificate of attendance?

Answer: You will first have to RSVP via the form above with the details indicated. Upon the start of the webinar, you will be required to identify yourself by changing your Zoom username to show the first 4 digit of your NRIC along with your full name. Your attendance will be marked if you stay for the full duration of the webinar. We will then share the attendance list with Singapore Insurance Institute (SII) for verification. We will then share your certification of attendance with you via email. This whole process will take between 5 – 10 business days (after the webinar is concluded).

Question 2: What if I am only able to join for a portion of the duration of the webinar? Would I be eligible for the certificate of attendance?

Answer: No. To obtain a certificate of attendance, all attendees need to be present for the full duration of the webinar.

Question 3: Is the CPD hours only applicable to General Insurance agents?

Answer: Yes. CPD hours is only applicable to general insurance agents only and regardless of your principals. After the training/webinar, a certification of attendance will be emailed to the eligible attendee with the CPD hours endorsed and awarded by the Singapore Insurance Institute. You can then submit this certification of attendance to your principal to clock the CPD hours.

Question 4: If I am a life agent and have a General Insurance license as well, would I be eligible to clock CPD hours from this webinar for my General Insurance license?

Answer: Yes.

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