[Concluded] Webinar: How the insurance ecosystem has evolved and important skills for intermediaries to have

General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2 CPD hours eligibility

As Singapore shifts into a post-pandemic era, we thought it was apt to also share how the insurance ecosystem has evolved in the last two years and the important skills intermediaries need to equip themselves with to continue thriving.

Theme: How the insurance ecosystem has evolved and important skills for intermediaries to have

In this webinar, we will share our views on the evolution of the insurance ecosystem vis-a-vis technology in the past 2 years. 

We will also speak about how these trends lead us to believe that the soft skills of an intermediary are more important now than ever – marrying tech with what the intermediaries bring to the table will provide the foundation for how insurance will be distributed and client served!

Agenda and topics

Tech and the insurance ecosystem

• Rethinking the insurance proposition and the role each party in the ecosystem plays
• Not just intermediaries but insurers are rethinking their role as well

Understanding your client’s mindset

• The decision making process
• Fear and optimism bias 
• Buyers’ remorse

Key habits intermediaries can cultivate

• 6 Habits of highly effective General Insurance agents
• Being curious about your client
• Really validate how close you are to a deal

Soft skills that remain relevant in this digital world

• Little known sales prospecting stats that says a lot
• Customer interaction
• Interpersonal skills

Once again, we are pleased to share that General Insurance Intermediaries who attend the full duration of the webinar will be provided a certificate of attendance by Singapore Insurance Institute (SII) for 2-CPD hours eligibility!

RSVP NOW 

To RSVP, simply fill out the form below and we will send you full details of the seminar via email. 

We will also drop you a reminder of the webinar closer to date.

Webinar Details

Date: 14 June 2022, Tuesday
Time: 10.30am – 12.30pm
Venue: Zoom 

This webinar is free and open to all insurance intermediaries who are interested in the topic, so please feel free to share this with your peers and network!

FREQUENTLY ASKED QUESTIONS ON CPD HOURS

Question 1: What is the process like for me to get my certificate of attendance?

Answer: You will first have to RSVP via the form above with the details indicated. Upon the start of the webinar, you will be required to identify yourself by changing your Zoom username to show the first 4 digit of your NRIC along with your full name. Your attendance will be marked if you stay for the full duration of the webinar. We will then share the attendance list with Singapore Insurance Institute (SII) for verification. We will then share your certification of attendance with you via email. This whole process will take between 5 – 10 business days (after the webinar is concluded).

Question 2: What if I am only able to join for a portion of the duration of the webinar? Would I be eligible for the certificate of attendance?

Answer: No. To obtain a certificate of attendance, all attendees need to be present for the full duration of the webinar.

Question 3: Is the CPD hours only applicable to General Insurance agents?

Answer: Yes. CPD hours is only applicable to general insurance agents only and regardless of your principals. After the training/webinar, a certification of attendance will be emailed to the eligible attendee with the CPD hours endorsed and awarded by the Singapore Insurance Institute. You can then submit this certification of attendance to your principal to clock the CPD hours.

Question 4:  If I am a life agent and have a General Insurance license as well, would I be eligible to clock CPD hours from this webinar for my General Insurance license?

Answer: Yes.